What is the Crisis Prevention Service?
We are aware that more people than ever are struggling with life’s difficulties and pressures. When life gets too difficult it can be hard to contain feelings and emotions that arise, which can lead to thoughts of self-harm and suicide. Therefore, starting Wednesday 3rd February we will be piloting our new Crisis Prevention Service, the service will provide comfort and support from suitably experienced and qualified crisis support staff.
The service will operate 5 nights per week initially- Monday, Wednesday, Thursday, Friday and Sundays from 7:30-10:30pm. Crisis workers will be available to take calls from 7pm via the crisis line – 01874 793118.
Crisis support workers will be available in the centre to take initial calls from either the person in crisis or another agency wishing to refer in to the service. Advice and support will either be conducted over the phone or in accordance with all current Coronavirus regulations, support may take place face to face in the centre.
What can I expect?
- To be treated as an individual
- To be listened to non-judgmentally to understand what matters to you
- To be supported either by phone or face to face in the centre
- To look at coping mechanisms and tools that will help you deal with your situation and the feelings leading to the crisis.
- To be signposted to a range of other services to support you following the moment of crisis.
- To be referred to the appropriate agencies should you need medical intervention or should you become a risk to yourself or to others.
- To find a place of safety where you are able to talk about your feelings and experience with staff and or peers who may have had/are having similar experiences.